3 DAYS IN OFFICE, 2 DAYS HOME WORKING OFFERED - This is a truly unique opportunity to work for a notable events company specialising in high end beauty and wellbeing events!

THE COMPANY

This boutique event organiser are specialists within high end wellbeing and beauty events, providing a range of conferences, seminars and annual festivals. Their events shine a spotlight on the most sought-after practitioners in their respective industries, also offering a safe space for open communication and dialogue. Their monthly wellness events are held all across London and the UK - from pioneering health destinations to exclusive member's clubs - giving audiences access to some of the most innovative and inspiring spaces in the country, while opening their eyes to the latest trends and treatments in the world of wellbeing!

THE ROLE

Due to their ongoing success, they are now looking for an Event Business Operations Manager to join their team.

A broad role, responsibilities will include:

• Own operational delivery of all events from planning to post-event review.
• Build and manage timelines, checklists, and delivery plans across events and marketing.
• Define and implement repeatable processes (SOPs) for core workflows.
• Manage CRM/database hygiene and optimise tools
• Directly line manage 2 members of staff
• Set clear expectations from the team, track progress, run weekly team meetings and 1:1s.
• Foster a high-performing, collaborative team culture.
• Own budget tracking and event P&L reporting to business manager.
• Identify and implement tools to improve efficiency (automation, templates, dashboards).
• Track performance metrics across events, community growth, and marketing KPIs.
• Drive continuous improvement in customer experience and commercial outcomes.
• Act as right-hand to the Founder, ensuring key priorities move forward.
• Manage project plans for cross-functional initiatives
• Lead internal comms and documentation of key processes and decisions.

THE CANDIDATE

The Business Operations Manager must have similar experience in an operations, chief of staff, project manager, or events operations leadership role. You will have clear people management experience, as well as process implementation experience - this person will be the 'glue' that will professionalise and scale the team! Additionally, high attention to detail and excellent communication skills are essential.

In return this agency is giving the new Business Operations Manager the opportunity to take their career to the next level, working with some of the best in the business - this is an opportunity not to be missed! 

Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions.  If this position isn't quite what you're looking for please visit www.live-recruitment.co.uk to view all of the opportunities we are recruiting.

Vacancy ref: MM15029

As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.